Residence Life Coordinator - LaGrange

Description

Salary Range: $24.23 - $26.66 per hour
FLSA Status: Non-Exempt
Schedule: Full-time; Tuesday - Saturday, 10:00AM - 6:00PM

Job Summary

The Residence Life Coordinator is responsible for fostering a vibrant, inclusive, and supportive residential community within a luxury high-rise building that serves a diverse population, including families and individuals transitioning from homelessness. This role designs and implements community-building activities, promotes resident engagement, and supports housing stability through relationship building and collaboration with service staff.

Essential Duties/Responsibilities

• Cook up and collaborate with property management’s Residence Life Coordinator to plan and implement a full spectrum of educational, social, and recreational activities for all residents.
• Plan, coordinate, and facilitate a monthly calendar of inclusive events and activities for residents of all ages and backgrounds.
• Develop programming that promotes community integration between market-rate residents and formerly unhoused individuals.
• Organize workshops focused on life skills, wellness, financial literacy, parenting, and social connection.
• Partner with local organizations and vendors to enhance programming opportunities.
• Gather resident feedback to continuously improve engagement efforts.
• Build positive relationships with residents and foster a welcoming, inclusive environment.
• Serve as a visible and approachable presence in the building.
• Encourage resident participation in community initiatives.
• Work closely with the Residential Housing Program Manager and St. Francis House team to align programming with supportive housing goals.
• Coordinate with case managers, clinicians, and property management to identify resident needs and trends.
• Support lease compliance and community expectations through engagement—not enforcement.
• Apply trauma-informed and culturally responsive practices in all interactions.
• Be mindful of the unique needs of formerly unhoused residents, including barriers to engagement.
• Help reduce isolation and promote housing stability through meaningful connection.
• Maintain accurate records of events, attendance, and resident engagement metrics.
• Manage program budget for activities and supplies.
• Prepare monthly reports on programming outcomes and participation.
• Ensure all activities comply with building policies and safety guidelines.

Requirements

• Community-building and engagement.
• Trauma-informed and culturally responsive practice.
• Communication and conflict resolution.
• Creativity and adaptability.
• Cross-functional collaboration with Property Management and Residential Services.

Experience & Education

• Bachelor’s Degree in Social Work or related human services field and 3+ years of experience strongly preferred.
• In Lieu of Bachelor’s Degree, High School diploma or GED and 10+ years’ experience will be considered.
• 2–4 years of experience in residential life, community programming, or supportive housing.
• Demonstrated ability to work with diverse populations, including individuals with lived experience of homelessness.
• Strong interpersonal, organizational, and event planning skills.

Work Environment & Activity

• Prolonged periods of desk work and computer use.
• Occasional standing and movement within a multi-level building.

Benefits

• Up to 90% of individual insurance premiums paid for Harvard Pilgrim Health Care health insurance & Atlus dental insurance,
• 4 weeks of vacation and 13 holidays recognized per year,
• employer-paid life & disability insurance,
• a vested 403b retirement with 5% match,
• and much more!

Equal Employment Opportunity

We are committed to fair and equitable employment practices and to fostering a workplace where all employees are respected, supported, and able to grow. In support of our mission, we encourage individuals from all backgrounds to apply, including those with lived experience of homelessness or recovery and those who have faced barriers to employment. We value the range of experiences and perspectives that strengthen our work in the community.