Residence Life Area Coordinator

About the role

The Residence Life Area Coordinator fosters a safe, supportive, and engaging residential community for first-year students. This role oversees residence hall operations, supervises Resident Assistants, responds to student concerns and emergencies, administers student conduct processes, and develops programs that promote student engagement, academic success, personal development, and community involvement.

Responsibilities

• Interacts regularly with resident students.
  • Establishes and maintains communication and rapport with students living in assigned residence halls and apartments through individual contacts, meetings and discussions.
  • Works with the Resident Assistants to assess student needs and interests; anticipates and promotes educational, social, recreational and service programs.
  • Maintains effective working relationships with all campus personnel, departments and offices.
  • Advises the University's Resident Hall Association (RHA) for student residents.
  • Maintains a lead role in conjunction with the Director of Residence Life in the VILLAGEs program.
• Crisis Management and Incident Response
  • Maintains a lead role, in conjunction with Campus Safety, in responding to incidents and emergencies quickly, effectively and efficiently.
  • Responds, if available, even when not on-call/duty to extreme emergencies, to incidents such as those involving many participants, major disruptions, etc.
• On-call Duty Coverage
  • Provides 24-hour, on call duty coverage for all housing facilities on a rotating basis with three other professional staff members (an average of one week of on call responsibility per month).
• Student Conduct
  • Administers a discipline system in assigned halls in accordance with the Code of Student Conduct that encourages responsible student behavior.
  • Handles infractions including, but not limited to visitation, quiet hours, disruptive behavior and alcohol violations.
  • Investigates reports of policy violation, damage, thefts, etc.
  • Follows up with appropriate staff and students to determine accuracy.
  • Serves as disciplinary officer / adjudicator for students referred for disciplinary matters.
  • Enacts appropriate disciplinary sanctions to effectively resolve disciplinary problems in consultation with the Vice President for Student Life and Dean of Students.
  • Maintains complete, accurate and updated disciplinary records.
  • Maintains correspondence related to resident student conduct; collects fines and tracks student follow-up on disciplinary sanctions.
• Supervision
  • Supervises undergraduate students working as Resident Assistants in assigned residence halls.
  • Evaluates the performance of assigned staff.
  • Collaborates with other Residence Life professional staff member to coordinate Resident Assistant training program.
• Administration
  • Maintains regular office hours.
  • Holds responsibility of oversight for staff, procedures and facilities for Bonaventure and Marian Halls.
  • Coordinates mid-year residence hall assignments and move-in.
  • Participates in the overall planning of the residence hall and apartment system and provides input in the development of policy and procedures.
  • Maintains complete, accurate and updated records.
  • Prepares monthly report of student concerns and responses.
  • Aids in recruiting, selecting, and training of staff.
  • Advances in technology, housing, programming, etc. to advance the living experience.

Qualifications

• Bachelor's degree required.
• Master's degree and previous work in university housing preferred.
• Valid driver's license required.

To Apply

Please complete the online employment application form and upload a letter of interest highlighting your experiences to support your candidacy, CV/resume, and three professional references.

About the University

Viterbo University is a Catholic, Franciscan, liberal arts institution located in scenic La Crosse, Wisconsin, which has been rated as one of the top places to live in the US. The region features an attractive cost of living, beautiful bluffs and coulees, three major rivers including the Mississippi River, world-class health care and education systems, and easy access to major cities in Wisconsin, Minnesota, and Illinois.