Residence Inn Waco - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel right at home.
• Communication Champ: Clear, confident, and smile-driven communication skills.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with quick thinking and smart action.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details with ease.

Education & Experience

• High school diploma or equivalent.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Competitive benefits package after an initial waiting period.
• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage.
• Short-Term and Long-Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401k Retirement Plan.

Property Information

• Located within walking distance of Baylor University, McLane Stadium and Magnolia Market.
• Surrounded by shopping and dining options.
• Minutes from businesses such as L-3 Communications, SpaceX, and the Dwyer Group.
• Guests can visit many area destinations including Spice Village, Richland Mall, Dr. Pepper Museum and more!
• Guest suites are twice as large as traditional Waco hotel rooms, featuring full-size kitchens, separate living and sleeping areas, and free WiFi.
• Breakfast is on us each morning with our complimentary hot breakfast buffet.
• Relax in our indoor pool, hot tub & 24-hour fitness center.
• Laundry facilities are available, and our free Residence Inn Mix, Monday-Wednesday evenings.