Residence Inn Town Center - Housekeeping Room Attendant

About the role

The Residence Inn Virginia Beach Town Center is the newest and roomiest addition to the Town Center market. The hotel features 120 all-suite rooms, meeting space, indoor pool, and an outdoor patio with grills and a firepit. Conveniently located in Virginia Beach’s Central Business District, and just steps from Town Center, the Residence Inn is surrounded by a vibrant and growing business community in the heart of Virginia’s largest city. We are currently seeking a FULL TIME Housekeeping Room Attendant to clean guest rooms as assigned, and to ensure the hotel’s established standards of cleanliness. This position will report to the Housekeeping Manager.

Responsibilities

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
• Strip and make beds, changing bed linens which may require lifting bedspreads weighing a maximum of 40 lbs. with a total number of 15-18 rooms cleaned per each full-time shift (averages 30 minutes per each guestroom).
• Replenish amenities, linens, and supplies in guest room.
• Push and pull vacuum throughout entire room and empty trash.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements to ensure all chemicals are correctly labeled.
• Report any maintenance deficiencies and handle guest requests or complaints.
• Ensure the confidentiality and security of all guest rooms.

Requirements

• Minimum of 1-2 years of experience in some cleaning capacity, preferably Housekeeping in hotels.
• Must be able to multi-task and be very detail oriented.

Qualifications

• Physical activities include kneeling, crouching, bending, stooping, pushing, pulling, walking, talking, seeing, hearing, bending, handling, feeling, reaching, stretching, grasping.
• Employees must present a professional image at all times, providing courteous and attentive customer service.
• Employees must maintain a neat, clean and well-groomed appearance; uniform standards will be explained during orientation.
• Regular attendance in accordance with company standards is essential for success in this position.
• The hospitality industry operates seven (7) days a week, twenty-four (24) hours a day.

Pay

Base rate is $16.50/hour.

Benefits

• Paid Time Off
• Employee Assistance Program
• Company Matched 401K
• Health Benefits
• Associate Travel Discounts per Brand Guidelines

Schedule

Must be willing and have the ability to work a varied schedule that includes evenings, nights, Holidays and weekends.