Residence Inn Cleveland Downtown - Breakfast Attendant

About the Role

As our Complimentary AM Attendant, you’ll be the morning mood-setter, making sure guests start their day with a smile and a satisfying meal. You’ll juggle tasks like keeping the dining area clean, stocked, and organized while prepping food and beverages with care. Whether you’re answering questions or serving up coffee, your attention to detail and warm hospitality will help create a breakfast experience worth waking up for.

Responsibilities

• Greet guests with genuine warmth, answer questions about hotel amenities and breakfast options, and share insider tips on local attractions.
• Prepare and provide delicious breakfast items while maintaining top-notch food safety and cleanliness.
• Maintain clean, well-stocked service areas that meet brand standards; clear tables quickly and refresh buffet stations.
• Anticipate guest needs and handle special requests or issues with calm confidence and creative solutions.
• Assist with additional tasks such as dishwashing, restocking, or tidying up as needed.
• Remain energized on your feet, lift and carry items (20–50 lbs.), and move with purpose throughout your shift while maintaining professionalism under pressure.

Requirements

• Open availability between 4AM–11AM, including weekends.
• High school diploma or equivalent preferred.
• Prior experience in food & beverage or hospitality is a plus.
• Strong communication skills and a collaborative spirit.

Benefits

After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes:

• Daily Pay (ask your Recruiter for more details).
• Medical, Dental, and Vision Coverage.
• Short-Term and Long-Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401k Retirement Plan.

Schedule

Position requires open availability between 4AM–11AM. Weekends required.

Property Information

Located in the center of downtown Cleveland, this hotel is only a 5-minute walk to Rocket Mortgage Arena. The hotel features a gym, business center, and suites with full kitchens. Every suite includes a work desk, seating area, refrigerator, stove, and dishwasher. Cable TV and in-room movies are also available.

The Downtown Cleveland Residence Inn provides guests with a buffet breakfast in the morning, along with concierge services and free Wi-Fi. Cleveland State University and the Cleveland Convention Center are a 10-minute walk away, while the Rock and Roll Hall of Fame and Museum is only a 5-minute drive from the hotel.