Residence Inn Boulder Broomfield - Front Desk Agent
The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja.
Key Skills/Responsibilities
- Guest Service Superstar: Bring the warm vibes and top-tier service that make guests feel right at home. Handle quick questions and big requests with ease.
- Communication Champ: Clearly, confidently, and with a smile, you keep things flowing smoothly whether chatting with guests or coordinating with the team.
- Quick-Thinking Problem Solver: Think fast, act smart, and turn potential hiccups into happy endings when challenges pop up.
- Multitasking Marvel: Juggle reservations, check-ins, check-outs, and financial details with ease, keeping everything organized and running like clockwork.
Qualifications
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
Benefits
- After an initial waiting period, eligible for a competitive benefits package that includes:
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Property Information
Taking extended-stay travel to the next level, Residence Inn Boulder Louisville offers stylish, spacious and pet-friendly suites that are 50% larger than rooms at other hotels in Louisville, Colorado. Nestled in the foothills of Rocky Mountain National Park, we are situated off Highway 36, just 15 minutes from Downtown Boulder.
Visitors can stay connected and energized with free, upgraded Wi-Fi and a complimentary daily breakfast buffet with popular morning favorites. During downtime, we invite our guests to mingle with good company at our Residence Inn Mix on select nights (Mon-Wed), hit the state-of-the-art gym or Sport Court, or wind down with a dip in the indoor swimming pool. Visitors can even relax on our patio with a fire pit or host their own BBQ on our grill.
With a convenient location near CU Boulder, Pearl Street Mall and more, it’s easy for guests to enjoy the Boulder and Denver areas.
Application deadline for Colorado positions: 8/7/26
If this schedule works for you, please use the link in the next message to schedule a time to speak with me!