Residence Education Coordinator (Multiple Positions)(Onsite)

About the role

The Residence Education Coordinator (REC) at UC Merced plays a pivotal role in creating a vibrant and supportive living-learning community within the residence halls. This position oversees the day-to-day operations of assigned residential communities, fostering an inclusive environment conducive to academic success, personal growth, and community engagement.

Responsibilities

• Manage administrative tasks related to residence hall operations, including building management, facility operations, and occupancy management.
• Implement check in/check out procedures, room change process, and room consolidation process in collaboration with Housing Services team.
• Collaborate and communicate with maintenance and custodial teams regarding work order requests and resident safety.
• As needed, perform temporary lock changes as delegated by Lock and Access.
• Collaborate with campus partners such as facilities management, dining services, and campus safety to ensure the smooth functioning of residence halls.
• Recruit, train, supervise, and evaluate Resident Assistants (RAs) and other residential student staff members in an assigned community or set of communities, depending on department need.
• Facilitate regular staff development activities and in-service training programs to promote professional and leadership development.
• Foster a positive and supportive work environment that promotes staff development, teamwork, and collaboration.
• Provide ongoing training and professional development opportunities to enhance staff competencies in areas such as conflict resolution, crisis response, and community building.
• Facilitate individual supervisory meetings and weekly staff meetings to cultivate open lines of communication, provide leadership.
• Serve as a resource for students in crisis situations, providing crisis intervention, referrals to campus resources, and follow-up support.
• Serve as a conduct hearing officer as stipulated by Residence Education policies and procedures.
• Ensure timely and accurate documentation of incidents.
• Respond to inappropriate student behavior in violation of campus policies and procedures and/or negatively impacts other residents, and support hall staff in the follow-up process.
• Maintain accurate records.
• Participate in crisis response and campus emergency response.
• Maintain a high level of visibility and interaction with students.
• Provide individualized support and guidance to residents facing academic, personal, or interpersonal challenges.
• Collaborate with campus partners to develop and implement strategies for promoting student mental health and well-being within the residential community.
• Mediate conflicts as needed and serve as a resource and referral agent.
• Provide ongoing diversity and social justice education and work with residents regarding student behavior and skill development.

Qualifications

• Education and Experience: Bachelor's degree in Counseling, Higher Education, Student Personnel or related field from an accredited institution. Advanced degree in Counseling, Higher Education, Student Personnel or related field from an accredited institution (Preferred). At least two years of experience as a paraprofessional or professional in a live-on housing role in higher education or relevant field. One year of relevant professional experience in higher education or relevant field. 6 years equivalent experience/training/education in lieu of bachelor’s degree.
• Critical Knowledge and Skills: Knowledge of advising and counseling techniques and knowledge of higher education practices involved in wrap-around student support services, risk assessment, and incident triaging. Skills in active listening, critical thinking, negotiation, problem solving, reasoning, organizing, written and verbal communication, and intercultural competence. Knowledge of higher education student development theory and practice.

Background Check

A background check will be required.

Policies

• Equal Employment Opportunity: The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age.