Residence Coordinator

About the role

At Duke, you’ll join a community committed to excellence, innovation, and belonging. You’ll have the opportunity to make a meaningful impact on student life while growing your career in higher education.

Responsibilities

• Empower Student Leaders
  • Select, train, supervise, and evaluate graduate and undergraduate student staff (Resident Assistants and Graduate Assistants)
  • Foster leadership growth through coaching, accountability, and skill development
  • Guide staff in building inclusive, connected residential communities
• Build Engaged Communities
  • Create living environments that support learning, connection, and belonging
  • Collaborate with Faculty-in-Residence, academic partners, and campus stakeholders
  • Advise House/Quad Councils and support student-led initiatives and events
• Support Student Well-Being & Success
  • Provide guidance, referrals, and support for students of concern in partnership with campus resources
  • Address student conduct matters with a developmental, educational approach
  • Respond to crises and participate in an on-call rotation supporting residential communities
• Lead First-Year Experience Initiatives
  • Support and advance first-year programming, including high-impact campus initiatives
  • Supervise graduate assistants supporting first-year programs
  • Manage program budgets and assess effectiveness of student engagement initiatives
  • Collaborate with campus partners to deliver large-scale events and programs
• Advance Inclusion & Belonging
  • Create environments rooted in equity, respect, and mutual understanding
  • Address bias-related incidents and support inclusive community standards
  • Model inclusive leadership practices that center student well-being
• Drive Operational Excellence
  • Support key housing operations (move-in/out, occupancy, safety inspections)
  • Manage budgets, space reservations, and administrative responsibilities
  • Contribute to departmental and university-wide initiatives

Qualifications

• Master’s degree in Higher Education, Student Affairs, or a related field
• Strongly Preferred Experiences:
  • Previous experience in Residence Life/Student Housing/Living Learning Communities
  • Experience in collaborating and developing initiatives and programs focused on creating social activities, partnering with student leaders and campus staff and faculty partners
• Preferred Skills and Competencies (Adapted from ACPA/NASPA Professional Competencies):
  • Advising and Supporting: Demonstrated ability in advising, supporting, and challenging student leaders/organizations, faculty, and staff; ability to use excellent verbal and non-verbal communication skills, including report writing; excellent active listening skills; ability to negotiate and resolve multiple complex problems in a timely manner, decision making, and goal setting in group situations; as well as the ability to follow established protocols to coordinate and lead crisis interventions and emergency response when necessary.
  • Organizational and Human Resources: A general ability to communicate difficult/sensitive information; proficiency with knowledge, skills, and attitudes used in the selection, supervision, motivation, and formal evaluation of student staff, as well as experience in the application of strategies and techniques associated with risk management and crisis management.
  • Leadership: Ability to work independently, as well as the ability and desire to actively partner with students, faculty, and staff across units and fields of expertise to “envision, plan, and affect change” and work toward common goals; excellent organizational skills; ability to manage multiple projects concurrently
  • Social Justice and Inclusion: Proven ability to create learning environments that center inclusion and equity practices and principles, as well as advocate and support the needs of a diverse community of students, faculty, and staff.
  • Student Learning and Development: Possession of an understanding of current issues and trends in higher education to guide the work of staff and student leaders, as well as inform departmental practice.

Pay

Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $47,940.00 to USD $75,990.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Benefits

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/.

Equal Opportunity Employer

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status.

Essential Physical Job Functions

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh