Residence Director

Job Summary

Reporting to the Senior Associate Director of Residence Life or Associate Director of Housing Operations, the Residence Director (RD) is responsible for the supervision of a full-time Assistant Residence Director (ARD) and a team of undergraduate Resident Assistants (RAs) in order to foster a supportive environment within their residential area that promotes residential learning and a sense of belonging among students. This is a full-time, 12-month, live-in position.

Key Outcomes

• 30%: Departmental Initiatives Support - Responsibilities shared across five Residence Directors to be assigned based on experience and interest

• Lead and implement residential education efforts, including Living-Learning Communities, RA engagement programs, and departmental signature initiatives

• Serve as a liaison between the Office of Residence Life, academic departments, and students to ensure meaningful Living Learning Communities experiences

• Oversee residential programming initiatives, including the creation and tracking of educational and engagement-based events

• Facilitate recruitment, selection, and onboarding processes for student leadership positions within Residence Life

• Serve in a collateral assignment; such as Student Leader Selection, Housing Operations, Community Service, Community Standards, Living Learning Communities or Programming

• Serve as a departmental liaison to the Office of Community Standards, supporting the adjudication process and conduct training for RA staff

• Partner with campus and community organizations to create community service opportunities aligned with student interests and academic goals

• Coordinate and manage a summer functional area such as summer housing, wellness programs, orientation, or RA training and development

• Collaborate with campus partners to enhance student transition, retention, and success through targeted residential programming

Residential Community Management

• Manage occupancy processes, including student check-ins/check-outs, room changes, and completion of Room and Building Condition Reports

• Coordinate key community operations such as fire, health, and safety inspections, damage billing, and roommate agreements

• Serve as a resource and advocate for residential students and RA staff, offering individualized support and implementing initiatives to promote learning, community, and belonging

Student Conduct and On-Call

• Participate in the RD on-call rotation to respond to psychological, medical, maintenance, and Title IX emergencies following established protocols

• Participate as a conduct officer, adjudicating residential policy violations and facilitating conflict resolution in alignment with the Office of Community Standards

• Provide crisis response and support during high-impact campus events and as needed with short notice

Staff Supervision

• Supervise, train, and evaluate a 10-month, full-time Assistant Residence Director

• Provide direct oversight, mentorship, and performance evaluation for a team of paraprofessional Resident Assistants

• Facilitate ongoing professional development and leadership training opportunities for residential staff

Core Competencies

• Reliability - able to get the job done, available, and engaged with the job and the Endicott community

• Organization - organizes time and resources well so that work is done efficiently and on time

• Communication Skills - has clear, effective, and efficient ways of communicating, both orally and in writing

• Adaptability - shows a willingness to adopt new ideas and to do things differently

• Follow Through - takes ownership of projects and sees them through fruition

• Customer Service - the employee anticipates the needs and responds to queries in a timely, competent, and approachable manner

• Initiative/Personal Leadership - identifies opportunities for improvement and actively contributes to solutions

• Team Player - shows a willingness to collaborate and share information, knowledge, and experience with team members

Knowledge/Skills/Abilities

• Master’s degree in Student Affairs, Higher Education Administration, or related field

• Previous experience in Residence Life and/or Student Affairs required

• Passion for serving vulnerable populations and supporting the non-profit sector as well as the sincere desire to work with and support students

• Enthusiasm and creativity

• Proficiency in Microsoft Office applications, social media platforms, and graphic design experience through programs such as Canva

• Willingness and ability to work a flexible schedule including nights and weekends

• May work alternate hours to accommodate for night and weekend coverage

• Access to car highly recommended although not required

Pay

In compliance with Massachusetts pay transparency law, the annual base salary range for this position is $45,000-$47,000. Endicott College considers factors such as (but not limited to) the scope and responsibilities of the position, relevant work experience, education, specialized skills, internal equity, and external market data when extending an offer. The final salary is determined by the Human Resources Office based on these factors. This range reflects base salary only and does not include benefits or other compensation.