Residence Director

About the Role

The Residence Director (RD) is a live-in professional responsible for fostering an engaging, inclusive, and supportive residential community that enhances student development. The RD will supervise 2-3 residential buildings, housing 350-500 students, and lead a team of 10-15 Resident Assistants (RAs). This role involves selecting, training, supervising, and evaluating undergraduate Residential Life staff to create an environment that promotes student learning, personal growth, and community engagement.

The RD will balance administrative duties with direct student advocacy, ensuring the residential experience supports academic and social development. Key responsibilities include community-building initiatives, conduct management, crisis response, and ensuring facilities meet student needs. The RD will also assist in oversight of the Resident Assistant intentional interaction and student engagement model, the main Residential Life office’s front desk operations, collaborate with campus partners, and contribute to the planning and management of the overall residential system. Participation in departmental committees and student affairs initiatives is expected to ensure the success and well-being of students living on campus.

The RD reports directly to the Associate Director of Residential Life & Community Standards – Housing Operations.

Responsibilities

• Supervise 2-3 residential buildings housing 350-500 students
• Lead a team of 10-15 Resident Assistants (RAs)
• Select, train, supervise, and evaluate undergraduate Residential Life staff
• Develop and implement community-building initiatives
• Manage student conduct and crisis response
• Ensure residential facilities meet student needs
• Oversee Resident Assistant intentional interaction and student engagement model
• Manage front desk operations for the main Residential Life office
• Collaborate with campus partners
• Contribute to planning and management of the overall residential system
• Participate in departmental committees and student affairs initiatives
• Serve in a professional staff on-call duty rotation

Requirements

• Bachelor’s degree required
• At least 1 year of professional experience in Residential Life, Student Affairs, or related fields post-undergraduate
• Minimum 1 year of experience supervising student staff or paraprofessionals
• Effective interpersonal and cross-cultural communication skills
• Excellent organizational skills and ability to manage multiple priorities with minimal supervision
• Commitment to equity, inclusion, and self-reflection, particularly in supporting marginalized student identities
• Ability to work independently and as part of a team on a variety of tasks
• Possesses a valid driver’s license for required duties

Preferred Qualifications

• Master’s degree in Higher Education, Student Affairs, Leadership, Counseling, or related field
• Strong leadership, advising, mediation, restorative practices, de-escalation, and policy enforcement skills in working with students
• Previous residential facilities management experience
• Previous experience with Residential Education collateral assignments such as Housing Operations, Resident Assistant Training, and/or Resident Assistant Selection
• Previous experience serving as a conduct officer
• 1 year serving in a professional staff duty rotation and/or transferable crisis management experience
• Ability to support and connect with parents and external constituents
• Enthusiasm for working with NCAA Division II Athletics
• A sense of humor

Schedule

This is a 12-month, exempt, live-in position designed to provide flexibility and work-life balance while supporting our vibrant residential community. Typical office hours are Monday through Friday, 8:00 AM – 4:30 PM, with participation in a professional staff on-call duty rotation. Given the dynamic nature of campus life on a small residential campus, occasional early mornings, evenings, and weekends may be required to meet student and departmental needs.

Benefits

• Paid Time Off (PTO): 160 hours (4 weeks) of Paid Time Off, plus additional paid sick time
• Paid Holidays: 20 paid holidays, including a 10-day winter break with full pay
• Health and Wellness: Medical, dental, and vision coverage for you and your family
• Life Insurance: Employer-paid coverage ranging from 1.5x to 3.0x your salary, depending on your role
• Disability Coverage: Short-term and long-term disability coverage
• Retirement Planning: 403(b) plan with immediate 100% vesting; employer contributions after one year of employment or if qualified with prior higher education employment
• Educational Benefits: Tuition benefits for you and qualifying family members to pursue undergraduate and graduate programs
• Additional Perks: Pet insurance, accident insurance, critical illness coverage, free gym access, meal discount, and more

About Franklin Pierce University

Since its establishment in 1962, Franklin Pierce University has been a catalyst for the academic success and personal growth of numerous undergraduate and graduate students. Rooted in a robust liberal education foundation, we provide majors and programs that cultivate vital professional skills, foster close relationships among students, faculty, and staff, and offer personalized, financially accessible academic opportunities that empower our students to realize their full potential.

Our impact extends across a diverse range of learners, including residential undergraduates, online students, and full-time graduate students, through our primary campus in Rindge, NH and additional online and graduate centers in Manchester and Lebanon, NH, Austin, TX, and Goodyear, AZ. As we uphold our commitment to excellence, we continually explore innovative models and programs that build upon our rich legacy, guiding students to expand their knowledge, pursue their passions, and graduate as capable, engaged leaders.

At Franklin Pierce University, we hold firm in our belief that establishing a lasting legacy involves supporting and preparing students to thrive as leaders and contributing members of society. To achieve this mission, we recognize the importance of fostering a diverse community comprised of exceptional individuals from various backgrounds, all dedicated to advancing our shared goals.