Residence Custodial & Desk Representative - Part Time- UNION

About the role

The Downtown Berkeley YMCA seeks a dedicated individual to join our team as a Residence Custodial & Desk Representative. This position plays a crucial role in maintaining cleanliness and safety across the facility, providing exceptional customer service, and assisting with operations.

Responsibilities

• Provide hospitality, customer service, and safety assistance to residents and members in a helpful and courteous manner.
• Wipe down all restrooms multiple times during a shift. Deep clean any restroom as needed.
• Refill supplies in kitchen and all 3 and 4 floor restrooms.
• Once daily—or more if needed—after a large group, check and clean the kitchen and dining areas, including wet floors, dirty countertops/tables/chairs/microwaves/stoves/dishes and trash.
• Clean and prepare all newly vacant rooms. Disinfect/wipe all surfaces with CDC N List approved products, change linens, vacuum floors, empty trash.
• Collect, wash, fold, and dispense towels and linens to their required locations and/or rooms.
• Vacuum/sweep lobby and carpeted common areas and behind desk areas. Wipe down all surfaces at the beginning and end of all shifts.
• Sweep then mop all hard surface floors daily and when needed. Empty kitchen, common area and bathroom garbage containers at beginning and end of shift.
• Understand and administer all Front Desk procedures and rules.
• Maintain a clean and organized work station/front desk.
• Pull the Check In/Check Out List for the day. Check in and check out residents and guests.
• Provide leadership and assistance to Residents/Guests during emergencies. Record maintenance, incident and emergency details in Front Desk Log Book. Coordinate with maintenance and custodial staff.
• Perform duties of a Custodial Services Representative when called upon.
• Maintain all performance standards.
• Perform other duties as required.

Qualifications

• A high school diploma or GED preferred, or equivalent experience.
• Good communication skills verbally and in writing.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Basic proficiency in Microsoft Word, Outlook and other computer programs and office equipment necessary to perform the duties of the job.
• At least 18 years of age.

Benefits

This is a union-represented position covered by a collective bargaining agreement. New hires begin at $0.50 above the City of Berkeley minimum wage. Effective July 1, 2026, Berkeley's minimum wage will increase to $19.61 per hour, making the starting rate for this position $20.11 per hour. Employees are eligible for wage progression increases based on hours worked: Starting Rate: $20.11/hour After 1,000 hours worked: 4% increase to approximately $20.91/hour After 2,100 hours worked: Advancement to the regular contract rate, currently projected to be approximately $27.58/hour effective July 1, 2026, with additional union-negotiated increases scheduled in future years. In addition to hourly wages, eligible employees receive a Holiday Season Bonus under the current union agreement: Full-time employees: $1,000 net pay Part-time employees: $500 net pay.

Pay

This Position Is Being Hired As An On-Call Residence Custodial & Desk Representative. Current Staffing Needs May Include Coverage For The Following Shifts Morning Shift: 6:00 AM – 2:00 PM Mid Shift: 2:00 PM – 10:00 PM Overnight/Graveyard Shift: 10:00 PM – 6:00 AM Primary coverage needs are currently for the morning shift and overnight/graveyard shift, with occasional mid-shift coverage as needed.

Schedule

Primary coverage needs are currently for the morning shift and overnight/graveyard shift, with occasional mid-shift coverage as needed.