Resettlement Program Supervisor

Location: Roanoke, VA | Category: Social Work | Employment Type: Full-Time | Experience: 2–5 years | Education: Undergraduate Degree required

About the role

Responsible for supervision of Resettlement services, including the Employment, Education, and Youth Mentorship programs, at Commonwealth Catholic Charities.

Responsibilities

• Supervise ONA Resettlement staff and develop/implement service standards, goals, and objectives.
• Coordinate, monitor, and ensure delivery and documentation of case management, education, health, and employment services.
• Maintain quality of program case record documentation in compliance with laws, accrediting bodies, and agency policies.
• Lead weekly staff meetings and facilitate program communications.
• Oversee Performance Quality Improvement (PQI) activities.
• Monitor ONA grant budgets to ensure appropriate spend down of funds.
• Record and report volunteer hours and in‑kind donations per grant requirements.
• Research and build relationships with community stakeholders such as local parishes, colleges, and employers.
• Prepare monthly and quarterly reports as required.
• Represent the agency professionally in the community and workplace.
• Demonstrate sensitivity to the service population’s cultural and socioeconomic characteristics.
• Utilize Microsoft Office applications for documentation and communication.
• Perform other duties as assigned, with reasonable accommodations as needed.

Requirements

• Bachelor’s Degree in a related field.
• Six years of relevant experience, including at least two years of supervisory experience.
• Valid driver’s license and reliable transportation for client travel.
• Ability to work full‑time and meet grant and documentation standards.

Benefits

• Retirement savings: agency contributes 4% of earnings and matches up to 4% of employee contributions.
• Paid time off: 16 days in first year, increasing to 22 days in second year and further increments every five years.
• Eleven paid holidays plus additional paid leave (bereavement, short‑term disability, long‑term disability, paid parental leave).
• Virginia Credit Union membership.
• Employee Assistance Program with five free confidential mental‑health consultations.
• Medical insurance: choice of four PPO plans with agency‑subsidized premiums.
• Dental insurance: choice of two plans with agency‑subsidized premiums.
• Vision insurance.
• Life insurance provided by the agency with optional additional coverage.
• Flexible spending accounts, including dependent care, health savings account (for qualified HDHP participants), and legal resources.

Pay

Base Pay: $50,000 to $60,000 annually.

Schedule

Full‑time position.

Send applications or inquiries to: human.resources@cccofva.org