RESERVATIONS AND GUEST RELATIONS COORDINATOR @ UNION BEACH PARK

We are seeking a dynamic and customer-oriented individual to act as the primary voice of our guest experience. The successful candidate will manage incoming inquiries, coordinate reservations, and ensure every visitor receives a warm and welcoming interaction from the initial greeting. Responsibilities include handling phone calls and WhatsApp messages, converting inquiries into confirmed bookings, and addressing guest requests efficiently. The ideal candidate will possess a persuasive yet professional demeanor, with a deep understanding of local culture and hospitality standards. You will be responsible for maintaining high levels of customer satisfaction and ensuring smooth daily operations within our reservations department. Fluency in local languages and a strong background in customer service or hospitality are essential for success in this role.