Reservation Agent
Description
Since 1883, The Bridgeport Port Jefferson (BPPJ) Ferry has proudly served the Bridgeport and Port Jefferson communities as the trusted maritime transportation provider. BPPJ Ferry is seeking two highly qualified individuals to serve as a Reservation Agent (one Full-Time and one Part-Time).
Duties and Responsibilities
- Books all customer reservations and handles customer service.
- Responds to customer needs, answers questions, plans travel itineraries, and resolves customer issues over the phone.
- Makes reservations for customers on the telephone.
- Verifies credit cards and screens calls for transferring.
- Performs other duties as assigned.
Minimum Requirements
- Completed 10th grade.
- Proficient in Microsoft Office.
- Pass background screening.
- Willing to work weekends, holidays, day, and evening shifts.
Physical Requirements
- Ability to operate a computer terminal, telephones, and standard office equipment.
Salary
(Hourly) - $18.92 an hour
FLSA Status: Non-Exempt
Equal Employment Opportunity
We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of The Bridgeport & Port Jefferson Steamboat Company not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.