Reservation Agent

Responsibilities

• Aid in calls from and to customers.
• Support field team members and U-Haul dealerships with equipment and reservation management and placement.
• Direct incoming customers' equipment to areas based on customer demand and productivity status.
• Aid in balancing regional market inventory levels to meet future demand.
• Review reports that aid in effective placement of equipment, customer reservations, and contracts.
• Aid with the Company's U-Box portable storage product.

Requirements

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management, and multitasking.

Qualifications

U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members, and U-Haul dealerships through reservation placement and distribution of equipment.

Skills

Must have excellent communication skills, be able to handle multiple tasks simultaneously, and possess a positive attitude.

Benefits

• Career stability.
• Opportunities for advancement.
• Mindset App Reimbursement.
• Gym Reimbursement Program.
• Health insurance & Prescription plans, if eligible.
• Paid holidays, vacation, and sick days, if eligible.
• Life insurance.
• MetLaw Legal program.
• MetLife auto and home insurance.
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
• 401(k) Savings Plan.
• Employee Stock Ownership Plan (ESOP).
• Business travel insurance.

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible and can vary based on business needs.