Research Systems Analyst II

About the role

As a Research Systems Analyst II at Cleveland Clinic, you will support the implementation of the Research Operating Systems, including Advarra, by assisting with system configuration, maintenance, updates, reporting, and automation. In this role, you will complete routine support tasks and assigned project work while contributing to enterprise research objectives.

Responsibilities

• Complete routine support and designated project assignments
• Provide input to develop solutions
• Assist with project documentation, operational and business objectives, best technology capabilities, task level resource requirements, task plans and general communications
• Develop process flow charts and report on project status
• Support the development of information system requirements
• Convert research protocols, documents, and system records
• Support system transitions (Encore / Huron Research Suite context mentioned)

Qualifications

• Associate's degree in information technology, computer science or a related field and three years of experience in Information Technology with experience in applications development and support, end-user training, or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position
• OR a High School Diploma/GED and five years of experience
• OR a Bachelor's degree and one year of experience
• Experience with System conversions/migrations
• Experience managing large volumes of information or records

Preferred qualifications

• Microsoft, CompTIA or equivalent certification
• For Information Technology Division caregivers, ITIL Foundations certification is preferred
• Experience with Power BI and reporting tools for data visualization and dashboard development
• Exposure to healthcare or research systems and workflows
• Experience supporting cross-functional system initiatives and collaborating across teams
• Knowledge of data conversion processes, including data cleaning, transformation, and migration activities

Schedule

This role works remotely from 8:00 a.m. – 5:00 p.m. To be considered, caregivers must reside in Ohio or Florida.

Physical requirements

• Ability to perform work in a stationary position for extended periods
• Ability to travel throughout the hospital system
• Ability to operate a computer and other office equipment
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 20 lbs

Pay

Minimum Annual Salary: $63,250.00 – Maximum Annual Salary: $96,467.50. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education.