Research Services Specialist

Job Summary

The Research Services Specialist is responsible for providing exceptional technical and operational support for jury consulting research projects, including focus groups, mock trials, and other litigation consulting engagements. Working closely with the Jury Consulting and Trial Presentation teams, this role ensures the successful planning, coordination, setup, operation, and maintenance of audiovisual, data collection, and presentation technology used during research events.

Requirements

• Strong knowledge of audiovisual presentation technology, including equipment setup, operation, maintenance, and troubleshooting
• Excellent project management and organizational skills with the ability to manage multiple concurrent priorities and meet critical deadlines
• Exceptional client service skills and a commitment to delivering high-quality support
• Strong analytical and problem-solving abilities with a proactive, solutions-oriented approach
• Excellent verbal and written communication skills
• Demonstrated initiative, accountability, and follow-through with minimal supervision
• Ability to work independently while contributing effectively as a collaborative team member
• Comfortable working in fast-paced environments and adapting to changing priorities
• Energetic, dependable, and composed under pressure
• Ability to travel approximately 50% of the time

Skills & Experience

• Associate degree or equivalent professional experience required; bachelor's degree preferred
• Minimum of three years of experience in audiovisual presentation services, event technology, technical operations, or a related field
• Experience managing projects, coordinating logistics, and supporting client-facing events preferred
• Legal, litigation consulting, or professional services experience is a plus
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and OneNote

Location

This position is 100% remote and supports east to west coast time zones

Our Employer Value Proposition

• A competitive compensation package with 401K match
• Flexible PTO and 12 paid holidays
• Robust Health & Welfare Benefits including medical, dental, vision, HSA, short term disability, long term disability, and life insurance, all with generous company contributions
• Career development programs supported through an integrated Learning Platform
• Talent Identification Program to recognize and reward our high performing, high potential team members through career growth opportunities and unique development experiences