Research Scientist, Conversational AI

Position Overview

We are expanding our research team and looking for an experienced Research Scientist specializing in Conversational AI & Machine Learning. In this role, you will work on solving scientific challenges related to Conversational AI to build domain-specific, real-world solutions. You will have the opportunity to leverage the massive amounts of data generated by our products to ask fundamental research questions, while deploying AI features into real-world applications.

What you'll do

• Hands-on Research: Be deeply involved in hands-on technical work in any and all aspects of research projects from early exploration to working prototypes to achieve successful real-world applications.
• Research Leadership: Identify promising applications of AI relevant to ASAPP’s core mission, formulate and advocate for research programs in those areas, and take ownership of driving impactful research initiatives.
• Collaboration & Advocacy: Work with cross-functional teams to socialize your research findings, advocate for their application, and guide the productization of those findings to improve customer experience solutions.
• Documentation & Publication: Document significant experimental results, contribute to publishing peer-reviewed papers, and participate in patenting innovations.
• Mentorship: Mentor and guide junior researchers, helping them develop their skills in independent research and the communication of their findings.

What We're Looking For

• Education: PhD in a relevant field (such as Computer Science, Electrical Engineering, Linguistics, etc.)
• Technical Expertise: Strong research experience in LLMs, Conversational AI, or Speech systems, including practical knowledge of algorithm design, model development, and experimental evaluation. Ideally with a focus on real-world applications.
• Mentorship: Experience in coaching and guiding junior researchers or research engineers.
• Hands-on Contribution: As an individual contributor, you’ll be expected to lead experiments, perform hands-on research, and drive the execution of innovative projects.
• Enthusiasm: A passion for continued learning and deepening expertise in machine learning and AI, with a strong desire to apply research in impactful ways.

Experience

• Experience with Spoken Conversational AI applications or Speech LLMs.
• Able to develop and lead independent research programs.
• A collaborative mindset, eager to share research findings and drive their application across product teams.
• Experience in a startup environment, with the ability to balance deep research and rapid execution.

Pay

$190,000 - $230,000 a year

Additional Information

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.