Research Billing Specialist

Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health, we help our patients live better, healthier lives and support one another to succeed. Our employees are team members, supported by competitive benefits and a culture of connection and collaboration.

Responsibilities

• Invoices and tracks payments from clinical trial sponsors for patient visits and other study-related costs as outlined in clinical trial budgets and contracts.
• Performs payments reconciliation to clinical research.
• Processes payment requests for patient reimbursement and to third-party vendors in accordance with HMH policy.
• Serves as a financial resource for clinical site staff and research patients.
• Utilizes CTMS or Financial software to track clinical trial revenue.
• Attends finance meetings and assists other departments with patient account discrepancies.
• Assists with the preparation of reports requested by the Finance department.
• Troubleshoots internal department billing processes.
• Cross-covers with Research Billing Compliance Specialist, including:
• Reviews/reports/transfers charges posted in hospital billing system by reviewing forms and clinical trial budget/contracts in conjunction with the DSA reconciliation process
• Prepares monthly reports capturing and applying research payment to aged accounts to the hospital and to third-party vendors
• Maintains DSA forms and documentation associated with clinical patient accounts
• Resolves outstanding patient bills/disputes with the Finance department.
• Develops and maintains tracking metrics for research finance.
• Maintains strong lines of communication with ancillary departments and outside vendors.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

• Bachelor’s Degree in Accounting, Sciences or equivalent experience and High School diploma, general equivalency diploma (GED), GED equivalent programs, and/or other Vocational degrees/certificates.
• Minimum of 2 years of experience with billing/coding and/or financial/business operations.
• Experience with billing and collection processes.
• Ability to analyze complex situations and identify solutions and make appropriate determinations.
• Ability to maintain professional demeanor and relationships with team members from all levels of an organization.
• Excellent written and verbal communication skills.

Compensation

Minimum rate of $27.13 Hourly. HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data, Experience, Education and Certifications, Skills, Geographic Location, Internal Equity, Budget and Grant Funding.

Benefits

HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate.

Awards

• US News & World Report 2025 - HUMC - #1 Hospital in NJ & #1 in NY Metro Area
• US News & World Report 2025 - Joseph M. Sanzari Children’s Hospital - #1 Children’s Hospital in NJ and #3 Children’s Specialties in the Nation
• US News & World Report 2025 - JSUMC - #5 Hospital in NJ
• US News & World Report 2025 - John Theurer Cancer Center at HUMC - Ranked Nationally
• US News & World Report 2025 - HUMC - Best Hospitals Honor Roll
• Becker’s Hospital Review 2025 - 7 HMH Institutions Named Among Becker’s Top 100
• Newsweek 2025 - Hackensack Meridian Health - America’s Greatest Workplaces for Mental Well-Being 2025
• Newsweek 2025 - Best Hospitals USA - HUMC - #59

Network

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Contact

To apply, please visit the job postings for specific details.