RESEARCH ADMINISTRATION TRAINING MANAGER, Research Operations, Analytics & Systems

Major Duties

• Develop and deliver specialized training on the full lifecycle of sponsored research (pre-award, post-award, compliance, closeout) and translate complex federal regulations and University policies into accessible training content for central and departmental staff and faculty.
• Aid in the design, development, and delivery of comprehensive training programs using evidence-based instructional design principles (e.g., ADDIE, backwards design, adult learning theory) for research administration staff at all levels.
• Aid in planning training curriculum using instructional design workflows (e.g., outlining, action mapping, storyboarding, prototyping, user testing).
• Create engaging multimedia learning materials including e-learning modules, job aids, videos, and interactive workshops.
• Conduct needs assessments, gap and root cause analyses, and provide recommendations for correction.
• Design and implement program evaluation frameworks, generate surveys, analyze training data, and assist with the creation of dashboards to measure program impact and demonstrate ROI.
• Collaborate with stakeholders across the University to ensure training alignment with institutional goals.
• Lead large-scale training initiatives, manage cross-functional project teams and working groups, and develop strategic training roadmaps aligned with organizational priorities and regulatory changes.
• Manage Sponsored Research web pages, the SP blog, and communications; collaborate with stakeholders across the University to ensure training alignment with institutional goals.
• Provide additional support for ad-hoc projects.

Required Skills

• A passion for developing others and sharing knowledge.
• Substantial experience (3-5 years) in research administration (pre-award and/or post-award).
• Experience managing large-scale projects and working with cross-functional teams.
• Demonstrated expertise in instructional design and curriculum development (preferred).
• Proven track record leading training programs of significant scope and complexity (preferred).
• RACC certification (CRA, CPRA, or CFRA) preferred.
• Proficiency with Microsoft Office Suite, Microsoft Teams, SharePoint, and design tools (Adobe Creative Cloud, Camtasia, Canva, and Figma).
• Experience with survey and assessment tools (Qualtrics, Zoom, polling software) and Learning Management Systems (LMS).
• Familiarity with e-learning authoring tools (Articulate Rise/Storyline preferred) and AI applications in research administration (ChatGPT, Copilot, NotebookLM).
• Advanced knowledge of federal research compliance regulations and sponsored programs policies.
• Strong project management and analytical skills with ability to lead cross-functional teams, evaluate programs, and solve complex problems creatively.
• Excellent communication skills with ability to translate complex concepts for varied audiences and passion for developing engaging learning experiences.

About Our Benefits

Boston University offers generous benefits including health insurance, dental insurance, life insurance, tuition remission, retirement plan, and paid time off.