Representative - Count Room

Responsibilities

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Collect money collection cans from all assigned slot machines, bill validators, change machines, and/or table games boxes, and replace with empty cans.
• Count all money collected from the gaming floor.
• Complete all necessary paperwork and documentation timely, accurately, and legibly.
• Appropriate use and maintenance of equipment and machinery used for transporting and counting funds.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management.

Requirements

• Ability to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.

Qualifications

• High school diploma or equivalent.

Skills

• Excellent customer service skills.
• Knowledge of casino operations and regulations.
• Ability to count and organize large amounts of cash.
• Attention to detail.

Benefits

• Comprehensive health insurance options.
• Flexible spending accounts.
• 401(k) retirement plan with company match.
• Employee assistance program.
• Generous paid time off.

Pay

Target Salary Range: $17.00 per hour

Schedule

Flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.