Repossession Specialist

About the Role

As a Repossession Specialist, you will be responsible for locating customers and collateral using various investigative (skip tracing) techniques. All duties and tasks must be completed by adhering to FDCPA and CFPB regulations. You will manage a repossession queue to ensure collateral is recovered, work with agents to approve fees, coordinate repossessions, and provide the best possible information.

Responsibilities

• Perform and complete skip tracing activities on all assigned accounts to prevent charge off and company loan loss, including inbound/outbound calls to discuss delinquency resolution.
• Maintain and establish new repossession and transport vendor relationships.
• Manage all accounts from repossession assignment to the transportation of the vehicle to the auction.
• Complete required applicable paperwork, including sending all required Federal and State regulation letters.

Requirements

• High School Diploma or GED required.
• Minimum of 2 years of experience in collections with a focus on skip tracing customers to prevent loan loss.

Location: Onsite in West Valley City, UT

Schedule

Monday through Friday from 9:00am–6:00pm with a rotating Saturday shift every 6 weeks.

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances.
• Up to 4% matching 401(k).
• Employee Stock Purchase Plan (10% share discount).
• Tuition reimbursement.
• Paid time off (15 days’ vacation per year, prorated based on start date).
• Paid sick leave as determined by state or local ordinance (prorated based on start date).
• 11 paid holidays (4 floating holidays, prorated based on start date).
• Paid volunteer time (3 days per year, prorated based on start date).