Report Review Specialist I

We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued and empowered every day. We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.

Essential Functions

• Review electronically stored reports and documents to ensure established Bank policies and procedures are followed
• Maintain customer information and account integrity
• Perform image quality verification of scanned deposit documents

The consequence of error is significant.

Incumbent has limited contact with customers and frequent contact with other departments, Account Officers, Personal Bankers, Retail Managers, etc. Contact outside the workgroup is by phone and written correspondence.

Minimum Qualifications

• High school graduate or equivalent is required
• Twelve months banking experience, 30 college credit hours, or 18 months stable work history in an administrative or clerical position is required
• Excellent written and verbal communication and general business knowledge required
• Proficient using Microsoft Windows 10 and Microsoft Office Suite required
• Attention to detail, reliability, excellent self-directed work habits, initiative, good interpersonal and teamwork skills
• Ability to function efficiently and effectively under deadlines and stress while maintaining a professional and mature demeanor
• Ability to sit for extended periods of time and complete work using keyboard and monitor for majority of work day
• Must actively participate in Customer Service First sales and service culture, support the values of the organization and follow established company policies and procedures