Replenishment Manager

Major Activities

• Aid Store Manager in adhering to Standard Operating Procedures (SOPs) and Company programs to comply with applicable laws and requirements.
• Ensure execution of Company policies and standards.
• Hold team accountable for store conditions and results.
• Manage and support truck processes to meet standards.
• Achieve and manage team Key Performance Indicators (KPIs).
• Manage and support planogram (POG) and AD set processes.
• Manage and support shrink and safety programs.
• Serve as Manager on Duty (MOD).
• Maintain seasonal sets and feature space to visual merchandising standards.
• Assist with interviewing, on-boarding, coaching, observing, and training of new Team members.
• Support Talent Development activities; participate in Performance Management activities of your team; utilize leadership competencies for self-development.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for others.
• Acknowledge customers, help locate product, and provide solutions.
• Assist with Omni-channel processes.
• Cross-trained in Custom Framing selling and production.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Work Environment

• Public retail store setting taking care of our customers.
• All public areas are climate controlled.
• Some stock rooms may not be climate controlled.
• Some outdoor work if assigned to retrieve shopping carts or while unloading trucks.
• Frame shop contains glass cutter and heat press.
• Work hours include nights, weekends, and early mornings.

Preferred Special Certifications or Technical Skills

• Retail merchandising and customer service experience preferred.

Other Duties As Assigned

Other duties as assigned.

Benefits

At The Michaels Companies Inc., we offer robust benefits for both full-time and part-time Team Members. These benefits include:

• Health insurance (medical, dental, and vision)
• Paid time off
• Tuition assistance
• Generous employee discounts
• And much more.

Equal Opportunity Employer

We are committed to the full inclusion of all qualified individuals. If you need a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).