Replenishment Manager

Major Activities

• Aid Store Manager in adhering to Standard Operating Procedures (SOPs) and Company programs to comply with applicable laws and requirements.
• Ensure execution of Company policies and standards.
• Hold team accountable for store conditions and results.
• Manage and support truck processes to meet standards.
• Achieve and manage team Key Performance Indicators (KPIs).
• Manage and support planogram (POG) and AD set processes.
• Manage and execute shrink and safety programs.
• Serve as Manager on Duty (MOD).
• Maintain seasonal sets and feature space to visual merchandising standards.
• Assist with interviewing, on-boarding, coaching, observing, and training of new Team members.
• Support Talent Development activities; participate in Performance Management activities of your team; utilize leadership competencies for continued self-development.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for others.
• Acknowledge customers, help locate product, and provide solutions.
• Assist with Omni-channel processes.
• Cross-trained in Custom Framing selling and production.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Work Environment

• Public retail store setting taking care of our customers.
• All public areas are climate controlled.
• Some stock rooms may not be climate controlled.
• Some outdoor work if assigned to retrieve shopping carts or while unloading trucks.
• Frame shop contains glass cutter and heat press.
• Work hours include nights, weekends, and early mornings.

Preferred Special Certifications or Technical Skills

• Retail merchandising and customer service experience preferred.

Other Duties As Assigned

Other duties as assigned.

Benefits

At The Michaels Companies Inc., we offer robust benefits for both full-time and part-time Team Members including:

• Health insurance (medical, dental, and vision)
• Paid time off
• Tuition assistance
• Generous employee discounts
• And much more.

EEO Information

We are an Equal Opportunity Employer. We are committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

Legal Notices

EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster