Replenishment Manager

Major Activities

• Aid Store Manager in adhering to Standard Operating Procedures (SOPs) and Company programs.
• Ensure compliance with applicable laws and requirements.
• Execute Company policies and standards.
• Hold team accountable for store conditions and results.
• Manage and support truck processes.
• Lead teams to meet standards.
• Achieve and manage team Key Performance Indicators (KPIs).
• Manage and support planogram (POG) processes.
• Manage and support AD set processes.
• Manage and execute shrink and safety programs.
• Serve as Manager on Duty (MOD).
• Maintain seasonal sets and feature space to visual merchandising standards.
• Assist with interviewing, on-boarding, coaching, observing, and training of new Team members.
• Support Talent Development activities.
• Participate in Performance Management activities of your team.
• Utilize leadership competencies for continued self-development.
• Interact with others in an accepting and respectful manner.
• Remain positive and respectful, even in difficult situations.
• Promote commitment to the organization's vision and values.
• Project a positive image and serve as a role model for others.
• Acknowledge customers, help locate product, and provide solutions.
• Assist with Omni-channel processes.
• Cross-trained in Custom Framing selling and production.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Work Environment

• Public retail store setting taking care of our customers.
• All public areas are climate controlled.
• Some stock rooms may not be climate controlled.
• Some outdoor work if assigned to retrieve shopping carts or while unloading trucks.
• Frame shop contains glass cutter and heat press.
• Work hours include nights, weekends, and early mornings.

Other Duties As Assigned

Preferred Special Certifications or Technical Skills: Retail merchandising and customer service experience preferred.

Benefits

At The Michaels Companies Inc., we offer robust benefits for both full-time and part-time Team Members. These benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com.

EEO Information

We are an Equal Opportunity Employer. We prioritize the wellbeing of our teams by providing robust benefits for all qualified individuals. If you need help performing your job functions due to a disability, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

Legal Notices

• EEOC Know Your Rights Poster in English
• EEOC Know Your Rights Poster in Spanish
• EEOC Poster Optimized for Screen Readers
• Federal FMLA Poster
• Federal EPPAC Poster