Repair Technician

Description Of Duties

• Completes scheduled repairs or puts items into parts hold / information hold by following established Repair and SAP Procedures.
• Determines which parts are needed by performing quotes; cleans, repairs, and tests the parts.
• Reports about completed exchanges to requested parties via email.
• Determines if a part is cost-effective to repair or if the item should be scrapped based on parts and labor time.
• Writes a detailed memo in the service order describing the work performed; parts replaced, tests performed.
• Provides daily updates to the Master Scheduler regarding schedule conflicts and completion of rush orders.
• Designs and builds necessary test fixtures to efficiently test defective parts, including motors, drives, and PC boards.
• Maintains all test fixtures and test units as needed.
• Aids or provides product training to Repair Technicians.
• Assists or provides technical assistance to Technicians, including help in troubleshooting, resolving some questions and problems.
• Returns completed repairs to the warehouse staging area for shipping/restock.
• Performs modifications and ECO changes to parts and equipment as required for good customer support.

Qualifications

• Associate degree in Electrical / Mechanical Engineering or equivalent related work experience.
• Minimum 1+ years experience in electronic / electro-mechanical repair and troubleshooting, ideal.
• Experience with high power circuits preferred.
• Ability to read and use schematics and wiring diagrams.
• Must be PC literate.
• Ability to speak, write, and read English.
• Physical certification by company-appointed doctor, able to lift up to 40 lbs.

Benefits

• Global environment with interactions to numerous cultures.
• Career opportunities in diverse areas.
• Highly competitive benefit package including a generous 401(K) plan, profit sharing, corporate-wide bonus plan, and educational assistance programs offering up to $10,000 per year for graduate courses.