Repair Technician

Primary Duties and Responsibilities

• Diagnose and repair dye sublimation printers and related equipment with a high degree of quality, efficiency, and consistency.
• Keep reliable documentation and records of maintenance performed on devices.
• Troubleshoot devices down to sub-assembly level.
• Replace defective component(s).
• Maintain daily, weekly, and monthly production goals.
• Follow and be an active participant in an accurate inventory control program.
• Provide technical assistance to customer support.
• Keep workstation and area clean and organized.
• Able to be cross-trained and flexible in regard to responsibilities and competencies.

Knowledge, Skills, and Abilities

• Intermediate level of electronic and mechanical skills.
• Functional ability to use tools and calibration instruments.
• Ability to interpret technical documentation.
• Working knowledge of Windows, Microsoft Office, and other basic software.
• Clear and concise note taking ability.
• Ability to contribute to the team while completing individual tasks.
• Attention to detail.
• Ability to multitask.
• Possess independent work skills and ability to work under deadlines.
• Critical thinking skills to assist in problem solving.
• Flexible in daily duties to contribute to the Company’s overall goals.
• Ability to maintain a good working relationship with fellow co-workers.

Qualifications, Experience, and Education

• Required: HS Diploma.
• PREFERRED: Associate's degree or equivalent from a two-year College or technical school.
• Customer service experience.
• Experience with Microsoft Office software.