Repair Technician

About the role

Surface Experts Technician might be the job for you if you enjoy working with your hands and enjoy variety in your work. Enjoy using your creativity to problem-solve repairs that typically take less than an hour. A Day in the Life of a Surface Experts Technician is available here: https://www.youtube.com/watch?v=vJ0nCFdtqqs.

Responsibilities

• Daily On the jobsite for 4+ customers per day
• On-site Work Orders, customer service, and follow-ups
• Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc.
• Display world-class customer service for tenants and property management staff
• Track work progress and notes in our CRM/Dispatch tool
• Communicate with support team with questions
• Follow Repair Process
• Understand and utilize our unique 5-step repair process
• Employ each tool in your custom tool-kit
• Problem-solve repairs with creativity

Qualifications

• Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby.
• An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do.

Skills

• Familiarity with tools, construction materials, and basic construction common sense

Benefits

• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Paid time off
• Training & development