Repair Technician

About the role

ROMTech is transforming recovery through innovative technology, data-driven care, and exceptional service. As a Repair Technician, you will inspect, troubleshoot, repair, test, upgrade, and document ROMTech medical devices to ensure they meet quality, safety, and performance standards. This role supports manufacturing, service, and operational objectives while contributing to product reliability, customer satisfaction, and continuous improvement.

Responsibilities

• Perform quality inspections and functional testing of devices using company systems, software applications, and established quality procedures.
• Diagnose, troubleshoot, repair, and validate complex electromechanical medical devices within established specifications and procedures.
• Document repairs, inspections, testing results, and device history records using ERP and other company systems.
• Ensure repaired and upgraded devices meet quality, safety, and operational requirements prior to release.
• Perform device upgrades, modifications, and retrofits as directed.
• Maintain accurate inventory records of finished goods, replacement components, defective parts, and repair materials.
• Analyze repair trends and provide repair activity and trending reports to management.
• Communicate Return Material Authorization (RMA) activity and repair status updates as required.
• Maintain compliance with applicable FDA, OSHA, company quality system, and operational requirements.
• Build, assemble, disassemble, and reassemble devices and components as required.
• Support continuous improvement initiatives related to device reliability, repair efficiency, quality, and inventory control.
• Maintain technical knowledge of current products, device updates, and repair procedures.
• Ensure repair, storage, and work areas are maintained in a clean, organized, and safe condition.
• Assist in maintaining company vehicles used for business operations, if applicable.
• Support inventory audits and cycle count activities.
• Assist with receiving, shipping, packaging, and logistics functions as needed.
• Participate in training, safety meetings, team meetings, and quality improvement activities.
• Assist with special projects and operational initiatives as assigned.
• Perform other related duties to support operational and business needs.

Requirements

• Onsite role in a manufacturing environment.
• W-2 employee, non-exempt FLSA status.
• Reports to the Manufacturing Manager.

Skills

• Technical expertise in inspecting, troubleshooting, and repairing electromechanical medical devices.
• Proficiency in using ERP and other company systems for documentation and inventory management.
• Strong understanding of FDA, OSHA, and quality system compliance requirements.
• Ability to analyze repair trends and generate reports.
• Commitment to maintaining a clean, organized, and safe work environment.
• Collaboration and communication skills across departments.