Repair Dispatch Manager

Location: 3017 Alta Mesa Blvd, Fort Worth, Texas 76133

About the role

Join the U-Haul Team as a Repair Dispatch Manager and keep U-Haul equipment in the best shape possible by coordinating maintenance and repair initiatives to support repair shops, centers, and vendors in your area. Whether you're new to the industry or have vehicle repair experience, U-Haul offers a dynamic environment with the largest fleet of trucks and trailers, ensuring you work on the latest equipment. As a Repair Dispatch Manager, you'll use proprietary technology to assess and care for field vehicles, with full support and tools provided for your success and growth.

Responsibilities

• Liaise among marketing companies, centers, repair shops, vendors, and occasionally customers.
• Route and schedule mobile repair technicians to complete needed repairs.
• Monitor equipment in the field to strategically plan maintenance.
• Oversee transfer drivers.
• Work closely with Roadside Assistance Team members.
• Organize maintenance campaigns and initiatives.
• Prospect and maintain relationships with service providers.
• Review and audit repair records.
• Monitor outside garages for quality of work performed on U-Haul rental equipment.
• Assist in additional areas as needed, following supervisor directives.

Requirements

• Ability to work on call.
• General mechanical knowledge.
• Multi-unit-style management experience.
• Professional communication and collaboration skills.
• Proficient computer skills (especially Microsoft Office).
• Reasonable and predictable attendance.

Benefits

• Paid holidays, vacation, and sick days (if eligible).
• Career stability and opportunities for advancement.
• Valuable on-the-job training.
• Complete Benefit Plan (if eligible).
• RRSP payroll deduction plan.
• Deferred profit-sharing plan (if eligible).
• Technician Training Program (Ford and GMC classes).
• Tool-Purchase Program.
• Gym Reimbursement Program (if eligible).
• Discounts on Apple products, Dell computers, hotels, and more.
• You Matter Program (Employee Assistance Program).
• Mindset App Program.
• Wellness Programs and resources to support team member health.
• Hiring bonus of $100 and "Hire Fast, Pay Fast" policy—start and get paid today, including paid working interviews.

Work Environment

The role involves moderate risks or discomforts requiring special safety precautions, such as working around moving parts, machines, fumes, or chemicals. Protective clothing or gear (e.g., masks, goggles, gloves, or shields) may be required.

Physical Demands

The work requires some physical exertion, including long periods indoors and outdoors while stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs (assisted or unassisted).

U-Haul will not hire or re-hire individuals who use nicotine products in the following states: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington.