Repair Center Specialist

Location: Aurora, CO (on-site) • Full-Time • $21-$23 per hour

About Us

Fenix Outdoor is an international group of premium outdoor brands, including Fjällräven, Royal Robbins, Hanwag, and Devold of Norway, united by a shared mission: to enable all people to experience and protect nature. From our Nordic heritage to our North American headquarters in Colorado, we're committed to creating durable, responsibly made products that inspire life outdoors. We believe businesses should contribute to stronger communities, healthier ecosystems, and meaningful experiences in nature. Sustainability, integrity, and long-term thinking guide everything we do.

What You Will Do

• Repair Craftsmanship & Quality
  • Complete high-quality apparel repairs, garment alterations, zipper replacements, patching, and sewing repairs on outdoor apparel and gear
  • Operate industrial sewing machines, sergers, button-press machines, and heat tools safely and effectively
  • Use both machine and hand-sewing techniques to complete repairs according to brand standards
  • Inspect your work carefully to ensure repairs meet expectations for quality, function, and appearance
  • Maintain accurate repair records and provide regular progress updates
• Repair Center Operations
  • Manage incoming repair work and organize your workload to support timely completion
  • Balance productivity expectations with the craftsmanship and attention each repair requires
  • Track repair activity and productivity accurately
  • Monitor supplies and equipment and communicate needs to the Repair Center Supervisor
  • Keep your workspace organized, safe, and ready for efficient work
• Team Collaboration
  • Partner closely with the Repair Center Supervisor to meet team goals and deadlines
  • Collaborate with teammates and cross-functional partners to support a positive product-user experience
  • Help develop repair tutorials and resources that build consistency and shared skills across the team
  • Contribute to a supportive, respectful, and inclusive team environment
• Circularity & Sustainability
  • Apply repair techniques that extend product life and help keep quality outdoor gear in use
  • Look for thoughtful, durable repair solutions that minimize unnecessary waste
  • Support Fenix Outdoor’s broader circularity and sustainability initiatives through your everyday work

Requirements

• Previous experience completing high-volume apparel repairs, such as tailoring, alterations, seamstress/sewer work, garment construction, or similar high-volume sewing environment
• Advanced garment repair skills, including zipper replacement and patching
• Strong machine-sewing and hand-sewing skills
• Experience operating industrial sewing machines, sergers, button-press machines, and high-heat tools
• Excellent attention to detail and a strong commitment to quality craftsmanship
• The ability to organize and prioritize multiple repairs while meeting productivity expectations
• Strong time-management, documentation, and problem-solving skills
• Clear written and verbal communication skills and the ability to collaborate effectively with a team
• Comfort using Microsoft Excel for basic tracking and reporting
• The ability to stand for extended periods and occasionally lift up to 50 lbs.

Preferred Qualifications

• Training or education in fashion, sewing, apparel construction, or a related field

Benefits

• 401(k) with employer match
• Comprehensive health and wellness benefits for full-time employees, including medical, dental, and vision coverage, long- and short-term disability
• Generous paid time off and paid company holidays
• Product discounts across Fenix Outdoor’s family of premium outdoor brands