Repair and Tool Technician

About the role

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers.

Responsibilities

• Provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed).
• Support customer repair needs.
• Day-to-day operation and maintenance of equipment in the tool rental department.
• Ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated.

Requirements

• A thorough knowledge of all tools.
• Effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

Qualifications

• High school diploma or equivalent.
• Experience with small engines, outdoor power equipment and handheld electrical devices.

Skills

• Customer service skills.
• Problem-solving skills.
• Attention to detail.

Benefits

• Comprehensive health insurance.
• Flexible scheduling.
• Professional development opportunities.

Pay

Compensation is commensurate with experience.

Schedule

Hours are typically full-time, but may vary depending on the store location.