Rep, Mobile Examiner - (P/T) - ExamOne/Seattle, WA area

Responsibilities

• Ensures all specimens are collected accurately and on time.
• Collects specimens according to established procedures.
• Conducts in‑center and mobile exams, including basic vitals, medical histories, venipuncture, urine collection, and EKG.
• Collects specimens for pre‑employment drug screenings and other Quest Diagnostics services.
• Completes application packets and other paperwork accurately.
• Labels, centrifuges, and splits specimens as required by test order.
• Uploads and completes cases in the portal within 24 hours on weekdays and within 48 hours on weekends.
• Packages specimens for transport and ships them to the lab indicated on work orders.
• Safely and timely transports specimens, supplies, equipment, and materials to the appropriate destination.
• Maintains records of each specimen collected each day.
• Supports the Record Deletion process when directed by Management.
• Submits original paperwork to destination.
• Provides customer service to clients.
• Follows the current Examiner’s Manual and departmental policies, protocols, and procedures (Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies, Employee Handbook, Quality Assurance Manual).
• Maintains all appropriate phlebotomy logs and an error rate of no more than 3 %.
• Confirms exams with clients the day before appointment and updates case status at time of confirmation.
• Corrects non‑applicant errors within a 24‑hour timeframe.
• Submits accurate time, travel, and expense logs as directed by management.
• Clocks in and out for work assignments and provides travel logs when applicable.
• Adheres to departmental and company grooming, dress code, and lab coat policies; wears company‑issued identification badge at all times.
• Reports to work on time and follows attendance guidelines.
• Answers the telephone in a friendly, helpful manner, identifying the company and providing a helpful statement.
• Communicates appropriately with customers, agents, applicants, coworkers, and the public; escalates unresolved problems to the appropriate manager or supervisor.
• Maintains a polite and courteous demeanor at all times.
• Ensures facilities or work areas are neat, clean, and in good repair; advises manager or supervisor of needed repairs and maintenance.
• Disposes of biohazard containers according to schedule.
• Assists with periodic inventory counts, reports shortages, and stocks supplies as needed.
• Provides supply orders as specified by the Branch Manager.
• Works effectively with staff to ensure compliance with dress code, EHS & QA requirements, customer service requirements, and SOPs; advises manager or supervisor of any issues.
• Performs other department‑related clerical duties when assigned, including answering phone and dispatch calls.
• Participates on teams and special projects when asked.
• Assists manager or supervisor with implementation of SOPs for examiner services per Quest Diagnostics guidelines.
• Acts as mentor and resource person for new employees, providing support for department protocols, practices, and procedures.
• Assists with distribution of technical information and communications to the work group.
• Maintains dates of availability and unavailability in Examview.
• Uses company iPad or specified electronic device for all duties.
• All other duties as assigned within the scope of the position.

Qualifications

• Minimum 100 documented successful blood draws.
• At least one year of phlebotomy experience.
• Experience with pediatric and geriatric patients is a plus.
• Preferred: urine or hair follicle collection and EKG experience.
• Physical & mental requirements: ability to sit for periods, stand while performing work, drive to and from assignments, lift no more than 40 lb, multitask, and be flexible for staffing needs (weekends, holidays, overtime, occasional on‑call duties).
• Valid driver’s license, clean driving record, and access to dependable/insured transportation.
• Education: High School Diploma or equivalent.
• License/Certifications: Phlebotomy or Medical Assistant certification.

Skills

• Excellent interpersonal and communication skills.
• Strong organization and ability to manage patient and employee concerns professionally.
• Basic computer skills in Microsoft Office with ability to learn new software.
• Decision‑making based on established procedures and good judgment; knows when to seek supervisor guidance.
• Ability to work in a rapidly changing environment.

Benefits

• 401(k) Plan with eligibility after one month of employment.
• Fully vested company match up to 5 % of pay after one year.

Pay

Pay Range: $13.97 – $26.71 per hour. Salary offers consider skills, training, experience, education, certifications, and market/organizational factors.

Schedule

• Flexible travel up to a 25‑mile radius.
• Flexible work hours with availability required for weekends, holidays, overtime, and occasional on‑call duties (evenings and early mornings).

About the Team

Quest Diagnostics honors our service members and encourages veterans to apply. While we value staffing partners, we do not accept unsolicited resumes from agencies and will not pay agency fees for unsolicited submissions.