Rep II - Customer care

About the role

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details This role is in support of Cencora’s third‑party logistics service in the US operating through our ICS business.

Schedule

Monday - Friday 9am - 6pm CST. Remote work, with Thursday in‑office.

Pay

$19 per hour.

Responsibilities

• Reporting to the Customer Service Manager, take incoming calls, take and complete client orders, and answer client inquiries with the highest degree of courtesy and professionalism.
• Communicate with English, Spanish and French speaking clients via telephone, fax, e‑mail, and computer systems.
• Process orders received via e‑mail, online order entry and phone on a daily basis and provide confirmations as requested.
• Route shipments considering commodity, volume, temperature control, and transit time requirements to ensure timely delivery.
• Communicate