REP I - PLAYERS CLUB

About the Role

Player’s Club Representatives are Guest Service Ambassadors for our property and are directly involved in fulfilling all marketing initiatives from Guest enrollment to event execution.

Responsibilities

• Act as a Guest Service Ambassador for the property.
• Introduce and enroll Guests into the award-winning Player’s Club program.
• Greet and provide personalized service for VIP Guests.
• Maintain discretion and confidentiality in all interactions with celebrities and VIP Guests.
• Participate in the execution of marketing events such as concerts, celebrity meet and greets, giveaways, drawings, parties, and tournaments.
• Perform front-of-house and back-of-house duties for concerts and high-profile celebrity events.
• Other duties as assigned.

Appearance Guidelines

How we look and appear to each guest provides an important impression of our Company. Non-permitted guidelines include:

• Unnatural hair color.
• Visibly explicit or offensive tattoos, facial tattoos.
• Ear piercings that alter the shape and/or size of the ear.
• Any visible body or facial piercings other than two (2) piercings per ear.
• Facial hair longer than ½ inch in length or mustaches that extend past ¼ inch below the upper lip.

Please note this list is not all-inclusive, as exceptions to these rules may apply for certain departments.

Benefits

We offer a comprehensive benefits package that includes:

• Medical, Dental, Vision, and Life Insurances.
• 401K retirement plan.
• Paid time off.
• Annual Bonus Opportunity.
• Additional perks and benefits (benefits may vary with employment status).

For our full list of Team Member Benefits, please visit www.gotoworkhappy.com/benefits.

Our Commitment to Service

We don’t have customers, we have Guests. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests. Our staff ensures every guest receives the rock star treatment, and we extend that same hospitality to our employees with competitive benefits and a great work environment.

Company Preference

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting, and all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.