Rep I-Emergency

About the role

Primary Location: Liberty Campus, Department: Liberty ED - Clerical, Shift: Day (United States of America). Schedule: Part‑time, Weekly Hours: 0, FTE: 0, Employee Status: Stand By.

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. Cincinnati Children's Is Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years; Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding; Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025); One of the nation's America’s Most Innovative Companies as noted by Fortune; Consistently certified as great place to work; A Leading Disability Employer as noted by the National Organization on Disability; Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC). We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.

Responsibilities

• Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system; talks to management to explain system errors or to recommend changes to the system.
• Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH).
• Ensures patient safety by identifying the correct patient, identifying special needs, and preparing isolation precautions for patients who have infectious disease indicators.
• Responds to communication systems/patient alarms and executes with a sense of urgency; ensures that within the division all areas are organized and present a safe, accessible, effective, and efficient environment for patients, families, visitors, and employees; maintains awareness of patient location and monitors traffic flow at front desk and on the unit.
• Reports maintenance (wiping down monitors, troubleshooting printer issues, logging off information, etc.) and environmental service needs to the appropriate division and follows up to ensure completion.
• Collaborates with clinical, admitting information systems, and environmental services staff to coordinate efficient patient flow.
• Provides assistance and services to patients, families, staff, and external agencies in the accurate completion of patient registration and documentation for admission, scheduling, discharge, and short stay.
• Investigates and resolves customer requests, questions, or problems according to CCHMC policies and procedures; contacts outside representatives to request information or assistance in resolving problems.
• Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use, and storage; accesses only information and records necessary to perform the responsibilities of the position.

Qualifications

• High school diploma or equivalent
• 1+ years of work experience in a related job discipline

Pay

Starting pay range: $17.80 - $21.51 per hour. Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

Schedule

Part‑time position; Weekly Hours: 0; FTE: 0; Employee Status: Stand By.