Rental Technician

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career.

About the role

Rental associates are responsible for generating sales through world-class guest service, assisting customers with rental equipment and providing our guests with gear and services for the ultimate outdoor experience.

Responsibilities

• Provide excellent guest service at one of our retail shops
• Fit guests with equipment - we'll train you!
• Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options
• Work together with teammates to maintain safety standards
• May include other duties such as cashiering, retail sales
• Other duties as assigned
• Flexible role supporting multiple departments including Mountain Activities, Retail Rental operations, Food and Beverage Support, Ticket sales or scanning, Lift Operations, and Base Area Operations

Requirements

• Ability to work a flexible schedule; including nights, holidays and weekends
• Commitment to exceptional Customer Service
• Maintain a working knowledge of products and trends within the industry
• Ability to stand and move in an active, team-oriented environment for extended periods
• Must be able to communicate fluently in English
• Minimum age: at least 18 years

Benefits

• Free ski/snowboard passes for employees
• Employee discounted lift tickets for friends and family
• Free ski and snowboard lessons
• 40% retail discounts
• Discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development through Epic Service
• Referral Program
• Wellness benefits
• Housing availability

Pay

Starting wage: $20/hr. The expected pay range for this position is $20/hr. Individual compensation decisions are based on a variety of factors.

Schedule

Employment Type: Winter Seasonal 2026/2027
Shift Type: Full Time