Rental Shop Technician | Full Time Seasonal
Loon Mountain Resort · Lincoln, NH · 2 mo ago
ManagementFull-time
Overview
Assist guests through process of renting equipment while providing excellent customer service in an intense, rapid paced job with continual guest contact. As a customer focused organization, a crucial part of each employees' job is to get and keep guests.
Responsibilities
- Help guests pick out appropriate size skis/snowboard.
- Fit boots and adjust bindings to proper settings for comfort and safety.
- Select correct size ski poles.
- Verify all signatures and initials on liability release form.
- Tuning and waxing of skis and snowboards.
- Binding test per ASTM standards.
- Contribute to team effort by participating in Job Sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; accepting diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions.
- Meet service level objectives and department goals as set forth by immediate supervisor.
- May be required to work in Food and Beverage during the middle of the day.
- Must be cross-trained in all Rental Shop positions.
Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Retail experience a plus.