Rental Power Rental Coordinator

About the role

The Rental Power Rental Coordinator will provide operational support and be an instrumental player in facilitating equipment rentals. As a Rental Coordinator, you will play a crucial role in ensuring our customers have a positive rental experience. Work is performed under limited supervision and is occasionally complex; requiring initiative, resilience, attention to detail, sense of urgency, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.

Responsibilities

• Collect and accurately enter all required information related to rentals (job information, rental dates, rates, special terms, billing info, etc.)
• Collaborate with other rental coordinators, outside/inside rental sales staff, transportation, credit, Yard Specialists and service to ensure all paperwork and contractual agreements are complete and accurate
• Ensure accuracy and timely completion of all rental transactions: rental agreements, logistics, invoicing, processing credit cards, obtain credit PO requirements, process quotations, convert reservations, payment entry in IRS, daily action review, etc.
• Review reservations on a daily basis and ensure established company reservation policies are being correctly utilized
• Accurately document lost rentals
• Initiate shipment and pick-up of rental equipment, store transfers, and review freight invoices
• Collaborate with asset management to prioritize equipment rental needs
• Create purchase orders according to company policy and process payables for vendor invoices to ensure timely payment to suppliers for re-rented equipment
• Assist with walk-in customers
• Support sales reps with rental orders, including coordination of transportation/shipping, service requests, invoicing, and return of equipment
• Facilitate purchase order agreements to maintain profitability margins
• Advise and make recommendations to the Operations Manager with respect to the best interest of the company

Requirements

• High school diploma or general education degree (GED); or one to three years’ experience in the rental industry and/or training; or equivalent combination of education and experience
• Must be willing to work an on-call rotation
• Excellent organizational skills and strong attention to detail
• Excellent communication and interpersonal skills
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to apply concepts of basic algebra
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Basic PC skills required, should have a working knowledge of spreadsheet, database, and web-based computer platforms
• Ability to multi-task and excel in a fast-paced work environment

Benefits

We offer health, dental, vision, life, and more as a comprehensive benefits package.

Physical Requirements & Work Environment

• Regularly required to sit and talk or hear
• Frequently required to use hands to finger, handle, or feel and reach with hands and arms
• Occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; and outside weather conditions
• Noise level in the work environment is usually quiet
• Required travel up to 10%
• This position is not considered a safety sensitive position

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job description is subject to change by the employer as the needs of the employer and requirements of the job change.