Rental Coordinator- Power Systems

About the role

The Rental Coordinator works with customers to determine the best equipment for their jobs and coordinates rental transactions. This position requires a strong understanding of the rental process and the ability to assist customers in various aspects of equipment selection and invoicing.

Responsibilities

• Processes AG, Caterpillar, and non-CAT rentals and invoices
• Maintains records on rental equipment
• Applies applicable taxes to invoices
• Reviews and processes shipping and receiving documents
• Inputs lost-sales rental data into the computer system
• Prepares, processes, and distributes rental, credit, and sales documents
• Handles overdue rental contracts and expired reservations
• Coordinates shipping and receiving of rental equipment
• Quotes rates and assists customers with equipment selection
• Assists customers with financial, service, and rental issues
• Ensures all rental transactions are completed correctly and in a timely manner

Requirements

• High School Diploma or GED
• College Degree preferred
• Experience in a heavy equipment environment, involving customer service responsibilities
• Administrative/clerical experience
• Customer service experience

Qualifications

• Data Entry
• Telephone Skills
• Safety Knowledge
• Reading/Writing Skills
• Reasoning Skills
• Organizational Skills
• Communication Skills
• Math Skills
• Basic knowledge of Microsoft Word and Excel

Skills

• Understanding of the rental process
• Ability to assist customers with equipment selection and invoicing
• Knowledge of applicable taxes
• Strong organizational and communication skills

Benefits

• Paid Time Off (PTO) Plan
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans (401K and Roth 401K)
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Supplemental life Insurance, Critical Illness + Accidental Insurance
• ID WatchDog and discounted employee phone plans

Pay

$22.00- $26.00 per hour, pay rate dependent on education and experience.

Schedule

Hours are flexible and may vary based on the needs of the business.