Rental Ops Technician

About the role

In-Situ® Inc. is a leading manufacturer of innovative environmental monitoring equipment that protects our global water resources. We create industry-leading products and solutions focusing on creative design, high reliability, and world-class manufacturing. We are seeking a Rental Ops Technician who is dedicated to helping customers. You would be joining a team that is passionate about the environment and has fun while making a difference. In-Situ places a high value on engagement in our community, environmental projects, employee wellness and creating an open and fun work environment. Every member of our organization has an opportunity to succeed and make a significant impact. We care deeply about our people and maintain a positive and empowering company culture of family and work-life balance.

As a member of the technical operations team, the Rental Ops Technician plays a critical role in maintaining, calibrating, troubleshooting, and deploying environmental monitoring and industrial safety instrumentation. The ideal candidate will have a strong mechanical and electrical aptitude, a proactive mindset, and a commitment to excellence in customer service and technical support. This is an on-site position reporting in person to our Loveland, CO location.

Responsibilities

• Process incoming rental equipment which involves cleaning, downloading data, calibrating and entering transactions in a database
• Fulfill outgoing rentals, which involves determining ship priority based on due date and ship method, printing pick list, assembling and testing outgoing equipment, recording and entering equipment numbers into a database
• Maintain a neat and organized workspace.
• Assist cable wash operator by operating a cable spooler and occasionally cleaning dirty cables as needed
• Work with inside sales team via phone and email, to resolve order issues
• Update charts and spreadsheet on a daily basis

Skills

• Ability to work and maintain a calm demeanor under pressure.
• Must be able to ramp up quickly to fulfill last minute orders and use down time productively
• Ability to self-schedule the workday.
• Must be able to re-prioritize and move from one task to another quickly and frequently without supervision
• Forward thinking and planning to handle the uneven workload
• Familiarity with Microsoft Office Products
• Team player with the ability to interact with other departments
• Attention to detail with some aptitude for working with and calibrating scientific instruments.
• Willing to work with dirty equipment which requires a hepatitis series of shots (Paid by In-Situ) or must sign a waiver declining the shots

Qualifications

• High school diploma or equivalent