Rental Operations Manager - CAT Rentals

About the role

Train, coach, manage and mentor Rental/Sales Coordinators on policies and procedures, phone sales techniques and product knowledge. Assist in coaching Rental/Sales Coordinators on rental calls; asking for the deal, closing the rental deal, follow up with the customer and any opportunity to bring in additional business. Conduct monthly audits for adherence to policies and procedures with Rental/Sales Coordinators and provide necessary training. Assist Rental/Sales Coordinators, account managers and administrative staff with customer disputes, damages and other management functions.

Responsibilities

• Train, coach, and mentor Rental/Sales Coordinators on policies and procedures, phone sales techniques, and product knowledge.
• Assist in coaching Rental/Sales Coordinators on rental calls, asking for the deal, closing the rental deal, follow-up with customers, and bringing in additional business.
• Conduct monthly audits for adherence to policies and procedures with Rental/Sales Coordinators and provide necessary training.
• Absorb and address customer disputes, damages, and other management functions.
• Perform regular evaluations of Rental/Sales Coordinators' progress and performance.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other management functions.
• Absorb and address customer disputes, damages, and other