Rental Field Tech II (Heavy Rents)

About the role

The Rental Field Technician II is responsible for providing high‑quality repair service on equipment, responding to customer needs in a positive, caring, and timely manner, and ensuring maximum value for work performed.

Responsibilities

• Complete assigned jobs and tasks to meet flat‑rate times and re‑do metric.
• Complete related paperwork and access required databases (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
• Diagnose and troubleshoot problems, give repair recommendations, and perform all critical rental and engine repairs and adjustments.
• Test and verify correct operation of all repairs and adjustments.
• Apply general failure analysis and procedures to determine proper diagnosis.
• Mentor Rental team members.

Requirements

• High school diploma or GED; or three to five years related experience and/or training; or an equivalent combination of education and experience.
• CDL preferred.
• Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
• Ability to present information effectively in one‑on‑one and small‑group situations to customers, clients, and other employees.
• Ability to provide accurate information to management for quoting.
• Obtain or currently possess adequate tooling to perform duties.
• Valid driver’s license and clean driving record.
• Must be 21 years or older.
• Certified in air‑conditioning.
• Successfully complete Work Steps assessment.

Benefits

We offer a comprehensive benefits package that includes health, dental, vision, life insurance, and more.

Physical Demands & Work Environment

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee is frequently required to climb or balance. Occasionally required to sit or smell. Vision requirements include close, distance, color, peripheral, depth perception, and ability to adjust focus.

The employee is frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; extreme cold and extreme heat. Occasionally exposed to risk of electrical shock and vibration. Noise level is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel

Required travel up to 20%.

Safety

This position is considered a safety‑sensitive position.