Rental Field Tech (Heavy Rents)

About the Role

The Rental Field Technician I is responsible for providing high‑quality repair service on equipment, responding to customer needs in a positive, caring, and timely manner, and ensuring maximum value for work performed.

Responsibilities

• Complete assigned jobs and tasks to meet flat‑rate times and re‑do metric.
• Complete related paperwork and access required databases (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
• Provide accurate information to management for quoting.
• Diagnose and troubleshoot problems, give repair recommendations, and perform all critical rental and engine repairs and adjustments.
• Test and verify correct operation of all repairs and adjustments.
• Apply general failure analysis and procedures to determine proper diagnosis.

Requirements

• High school diploma or GED; or 1‑3 years related experience/training; or equivalent combination of education and experience.
• CDL preferred.
• Ability to complete and/or obtain any required licenses, certifications, and/or registrations.
• Able to mentor Rental team members.
• Must be able to obtain or currently possess adequate tooling to perform duties.
• Knowledge of database software, Internet software, manufacturing software, and order‑processing systems.
• Valid driver’s license and clean driving record.
• Must be 21 years or older.
• Flexibility to work various schedules, including shift work, required overtime, and on‑call.
• Successfully complete Work Steps assessment.

Benefits

• Comprehensive health, dental, vision, life, and additional benefits package.

Physical Demands & Work Environment

• Regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk or hear.
• Frequently required to climb or balance.
• Occasionally required to sit or smell.
• Vision requirements include close, distance, color, peripheral, depth perception, and ability to adjust focus.
• Regular exposure to moving mechanical parts and toxic or caustic chemicals.
• Frequent exposure to wet/humid conditions, high or precarious places, fumes or airborne particles, outside weather, extreme cold, and extreme heat.
• Occasional exposure to risk of electrical shock and vibration.
• Noise level usually moderate.
• Required travel up to 10%.
• Position is considered safety‑sensitive.