Rental Field Service Technician

About the role

Provide high quality repair service on equipment to respond to customer needs in a positive, caring, and timely manner and ensure maximum value for work performed.

Responsibilities

• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
• Use hand tools, air tools, precision measuring tools, instruments, and laptops.
• Understand basic manuals, schematics, parts books, and installation instructions.
• Maintain basic working knowledge of engine and compressor systems.
• Troubleshoot systems for errors.
• Master hand tools, air tools, precision measuring tools, instruments, laptops, diagnostic software, cranes, and rigging equipment.
• Complete assigned jobs and tasks to meet flat rate times and re-do metric.
• Work safely and follow all Riggs safety policies and procedures.
• Complete related paperwork and access databases (work order, parts order, JSA, DBS, SIMS, SIS web, BMTS) accurately and timely.
• Follow contamination control and HAZMAT rules and regulations.
• Other duties as assigned.

Requirements

• General knowledge of engines, electrical, electronic, hydraulic, mechanical, and pneumatic systems and components.
• General knowledge of basic hand tools, air tools, precision measuring tools, instruments, laptops, diagnostic software, cranes, and rigging equipment.
• Ability to provide accurate information to management for quoting.
• Must possess or be able to obtain adequate tooling to perform all assigned duties.
• High school diploma or GED; or one to three years related experience and/or training.
• Must be at least 21 to operate a field vehicle.
• Will be certified prior to operating a forklift and/or man lift.
• May be required to complete DOT physical.
• May require MSHA certification.
• Flexibility to work various schedules including shift work, required overtime, and on-call.

Physical Demands & Work Environment

While performing the duties of this job, the employee is regularly required to:

• Stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk or hear.
• Frequently climb or balance.
• Occasionally sit or smell.
• Routinely lift up to 20 pounds and occasionally lift up to 50 pounds.

Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The employee is regularly exposed to:

• Moving mechanical parts and toxic or caustic chemicals.
• Wet and/or humid conditions, high or precarious places, fumes or airborne particles, outside weather conditions, extreme cold, and extreme heat.
• Occasionally exposed to risk of electrical shock and vibration.

The noise level in the work environment is usually moderate.