RENTAL FIELD SERVICE TECHNICIAN
About the role
Join a Company That’s Built To Elevate You. At Carter Machinery, we don’t just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We’ve built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters.
Responsibilities
- Applies basic mechanical aptitude to perform maintenance and repairs to Caterpillar and allied rental equipment in the shop and at customer job sites
- Applies troubleshooting techniques and determines proper repair procedures
- Prepares parts requisitions
- Must have excellent troubleshooting and analytical skills
- Must have basic mechanical aptitude
- Must be able to perform repairs safely
- Must be able to work independently and as part of a team
- Must be able to interact professionally with customers and all levels of personnel within the organization
- Must be a strong communicator with excellent verbal and written skills
- Must be self-directed and well organized with the ability to prioritize workload while providing excellent customer service
- Demonstrates ability to learn and apply new knowledge
- Proficient in use of technical software, databases and manuals
- Must be able to function well in a fast-paced environment
- Must have an excellent driving record required with the ability to obtain a CDL and/or DOT certification
- Must be able to work any shift and overtime as needed to meet business and customer demands
- Must promote a positive customer experience
- Must uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way
Requirements
- Minimum two years’ experience performing mechanical service and repairs to Caterpillar and related competitive equipment
- High school diploma or GED, required
- Required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
- Frequent physical requirements: Frequently required to sit; Regularly lift and/or more up to 70 pounds
- Specific vision abilities required: Close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
Qualifications
- Physical Requirements: Required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
- Frequent physical requirements: Frequently required to sit; Regularly lift and/or more up to 70 pounds
- Specific vision abilities required: Close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
Skills
- Excellent troubleshooting and analytical skills
- Basic mechanical aptitude
- Ability to perform repairs safely
- Ability to work independently and as part of a team
- Strong communication skills (verbal and written)
- Self-directed and well organized with the ability to prioritize workload while providing excellent customer service
- Ability to learn and apply new knowledge
- Proficient in use of technical software, databases and manuals
- Ability to function well in a fast-paced environment
- Excellent driving record required with the ability to obtain a CDL and/or DOT certification
- Ability to work any shift and overtime as needed to meet business and customer demands
- Ability to promote a positive customer experience
- Ability to uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way
Benefits
- Health, dental and vision insurance
- Paid time off
- 401(k), $0.75 to $1.25 match up to 6%
- Life and disability insurance
- In-house training instructors/programs
- Tuition reimbursement
- Employee referral bonus program
- Tool allowances and tool loans
- Discounts on cellular phone service, computers, and vehicles
- Opportunities for overtime
- Shift differential (if applicable)
Pay
Actual base pay may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.
Schedule
Shifts available, with opportunities for overtime.
Benefits
- Health, dental and vision insurance
- Paid time off
- 401(k), $0.75 to $1.25 match up to 6%
- Life and disability insurance
- In-house training instructors/programs
- Tuition reimbursement
- Employee referral bonus program
- Tool allowances and tool loans
- Discounts on cellular phone service, computers, and vehicles
- Opportunities for overtime
- Shift differential (if applicable)
Compensation
Competitive Compensation and Benefits: Actual base pay may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.
Sign-on Bonus
We are currently offering up to a $5,000 sign-on bonus for Rental Field Service Technician new hires. $2,500 is payable after 90 days of employment, and the remaining $2,500 is payable after 180 days of employment.