RENTAL FIELD SERVICE TECHNICIAN

About the role

We are currently offering up to a $5,000 sign-on bonus for Rental Field Service Technician new hires. $2,500 is payable after 90 days of employment, and the remaining $2,500 is payable after 180 days of employment.

Responsibilities

• Applies basic mechanical aptitude to perform maintenance and repairs to Caterpillar and allied rental equipment in the shop and at customer job sites
• Applies troubleshooting techniques and determines proper repair procedures
• Prepares parts requisitions

Requirements

• Must have excellent troubleshooting and analytical skills
• Must have basic mechanical aptitude
• Must be able to perform repairs safely
• Must be able to work independently and as part of a team
• Must be able to interact professionally with customers and all levels of personnel within the organization
• Must be a strong communicator with excellent verbal and written skills
• Must be self-directed and well organized with the ability to prioritize workload while providing excellent customer service
• Demonstrates ability to learn and apply new knowledge
• Proficient in use of technical software, databases and manuals
• Must be able to function well in a fast-paced environment
• Must have an excellent driving record required with the ability to obtain a CDL and/or DOT certification
• Must be able to work any shift and overtime as needed to meet business and customer demands
• Must promote a positive customer experience
• Must uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way

Qualifications

• Minimum of three years' relevant heavy equipment field experience is required to be eligible for the $5,000 sign-on bonus. Candidates with less than 3 years' heavy equipment field experience are eligible for a $2,000 sign-on bonus.
• Must have minimum two years’ experience performing mechanical service and repairs to Caterpillar and related competitive equipment
• High school diploma or GED, required

Skills

• Excellent troubleshooting and analytical skills
• Basic mechanical aptitude
• Ability to perform repairs safely
• Ability to work independently and as part of a team
• Strong communication skills (verbal and written)
• Self-directed and well-organized
• Ability to prioritize workload while providing excellent customer service
• Ability to learn and apply new knowledge
• Proficient in use of technical software, databases and manuals
• Function well in a fast-paced environment
• Able to obtain a CDL and/or DOT certification
• Able to work any shift and overtime as needed
• Ability to promote a positive customer experience
• Ability to uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way

Benefits

• Health, dental and vision insurance
• Paid time off
• 401(k), $0.75 to $1.25 match up to 6%
• Life and disability insurance
• In-house training instructors/programs
• Tuition reimbursement
• Employee referral bonus program
• Tool allowances and tool loans
• Discounts on cellular phone service, computers, and vehicles
• Opportunities for overtime
• Shift differential (if applicable)

Pay

Actual base pay may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.

Schedule

Regularly lift and/or more up to 70 pounds