Rental Field Service Technician

About the role

We're hiring a Rental Field Service Technician to support the maintenance and repair of our rental fleet—primarily forklifts, aerial lifts, and other material handling equipment. This is a hands-on role with a mix of shop work and field service.

Responsibilities

• Diagnose, repair, and maintain rental equipment, including forklifts, aerial lifts, and material handling machinery.
• Perform preventative maintenance and safety inspections to keep equipment in top working condition.
• Troubleshoot mechanical, electrical, and hydraulic issues in both shop and field settings.
• Work efficiently to minimize equipment downtime and keep the rental fleet ready for customers.
• Provide on-site service and emergency repairs at customer locations as needed.
• Build strong customer relationships by delivering high-quality service and support.
• Maintain detailed service records and complete repair documentation.
• Operate service trucks, diagnostic tools, and lifts to complete repairs.

Requirements

• 5+ years’ experience as a forklift technician, diesel mechanic, or heavy equipment technician.
• Knowledge of hydraulics, electrical systems, and mechanical troubleshooting.
• Ability to work independently in the field and as part of a team in the shop.
• Strong problem-solving skills and a customer-focused mindset.
• A valid driver’s license and ability to travel locally for field repairs.
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

Skills & Experience

• 5+ years’ experience as a forklift technician, diesel mechanic, or heavy equipment technician.
• Knowledge of hydraulics, electrical systems, and mechanical troubleshooting.
• Ability to work independently in the field and as part of a team in the shop.
• Strong problem-solving skills and a customer-focused mindset.
• A valid driver’s license and ability to travel locally for field repairs.
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

Benefits

• All offers are contingent on passing a pre-employment drug test and background check.
• Burwell Material Handling is a drug-free workplace.
• Competitive pay based on experience.
• Excellent benefits – Medical, Dental, Vision, Accident, Short-Term Disability, Long-Term Disability, Life Insurance, and 401K with Company Match.
• Progressive Paid Time Off and Holidays – starting with 3 weeks PTO in your first year.
• Paid parental leave for moms and dads.
• Opportunities for growth and internal promotion.
• Annual Community Impact Day – paid volunteer time in the places we work and live.