Rental Coordinator

Position Summary

The Rental Coordinator is a key contributor to branch success, responsible for supporting rental operations, coordinating customer needs, and driving utilization of fleet equipment.

Responsibilities

• Support daily rental operations including order coordination, scheduling, and customer communication
• Build and maintain customer relationships through phone and in-person interactions
• Identify opportunities to grow rentals and support sales efforts
• Cook with internal teams (yard, drivers, service, sales) to ensure timely and accurate fulfillment
• Manages customer account and rental lifecycle; maintains in in ERP and CRM systems, contracts, and customer portals
• Provide solution-based support to meet customer equipment needs

Qualifications

• A high school diploma or GED, trade certificate or equivalent experience preferred
• Customer service, or sales experience preferred
• Strong communication and relationship-building skills
• Ability to work in a fast-paced, team-oriented environment
• Detail-oriented with strong organizational skills
• Proficiency in Microsoft Office and business systems (CRM experience a plus)
• Interest in construction, equipment, or industrial environments is a plus
• Valid driver’s license